Give customers a controlled view of granted jobs, PODs, delivery notes, invoices, and callovers without exposing internal operations.
Hauliers that want customers to see controlled job updates, documents, PODs, callovers and invoice-related information without calling the office for every question.
- Customers chase the same job updates by email and phone.
- PODs and delivery notes are hard to find when customers ask.
- The traffic desk needs customer visibility without exposing internal notes or operations.
- Provide controlled portal access for granted jobs and documents.
- Share PODs, delivery notes, callovers and tracking visibility where appropriate.
- Reduce routine customer chasing while keeping tenant permissions in place.
- Portal invitations and access control
- Customer-safe job and document visibility
- Callovers, PODs and delivery updates
- Hauliers with regular customer update requests
- Operators sending PODs and delivery notes after completion
- Traffic offices wanting fewer routine status calls
Driver app updates and POD uploads can feed the customer visibility workflow once the tenant chooses what to share.
Portal visibility is operational communication support. It does not replace contractual, legal or compliance review by the operator.
Can customers get updates without calling the office?
Yes. Portal and callover workflows are designed to give customers controlled visibility where the tenant enables it.
Can customers see every internal note?
No. Customer visibility should be controlled so internal operations are not exposed unnecessarily.
Can PODs be shared through the portal?
Yes, where the tenant grants access and the POD record is available.
- Prepare the customers, vehicles, trailers, drivers, job examples, PODs and invoice-related data your team wants to test.
- Use the 30-day trial to prove Logivo with real or sample traffic-desk workflows before wider rollout.
- Roll out driver app, customer portal, callovers and finance handover in stages, with the Logivo team supporting the setup conversation.
For traffic planners
Jobs grid control, allocation, driver updates, live status, exceptions, POD visibility and customer updates in one transport workspace.
For transport owners
Visibility across mixed work, usage-based pricing, cleaner customer service and a rollout that can start with real workflows.
For finance teams
PODs, delivery notes, add-ons, invoice blockers and invoice readiness are easier to review before customer sending or accounting handover.
For drivers
Simple app workflows for allocated jobs, stop updates, PODs, photos, notes, walkaround checks, defects and truck or trailer confirmation.
For fleet and compliance managers
Walkaround checks, defect evidence, vehicle and trailer confirmation, and office visibility support practical compliance admin without guaranteeing compliance.
- Portal organisations
- Signed invitations
- Granted job access
Transport management software
Traffic desk software for hauliers
Driver app for hauliers