Billing terms for the Logivo 30-day trial, monthly Stripe usage invoicing, automatic card collection, suspension, and inactive account deletion.
Version production-2026-07-18-30-day-trial
Card details and 30-day trial
Tenants enter payment details through Stripe during registration. The trial lasts exactly 30 consecutive days from workspace activation. No standard set-up fee or per-user fee is charged.
Monthly usage invoice
After the 30-day trial, Logivo records usage for each monthly billing period. Stripe issues an invoice for chargeable usage including jobs, invoicing, mobile activity, optional AI features, driver checks, and other enabled usage-priced services.
Automatic card charge
Stripe automatically charges the saved card 3 days after the invoice date unless the invoice is paid earlier or a different written arrangement is agreed.
Failed payment and workspace access
If payment fails or an invoice remains unpaid, Logivo sends transactional billing notices. The workspace remains available during a 7 day access grace period from the invoice date and may then be suspended until Stripe confirms the balance is paid.
Founding Customer Offer payment cure
A qualified Founding Customer Offer account has a separate 30-day cure period after overdue-payment notice before its protected pricing ends. Correcting payment within that cure period retains the protected rates. Workspace access may still be suspended under the access rules above.
No active subscription and deletion
Where an account has no active subscription, Logivo retains workspace data for 3 months and sends deletion warnings where contact details are available. After 3 months without reactivation, workspace data is automatically deleted from Logivo databases and managed storage unless a legal obligation requires longer retention.