Generate customer callovers and route outbound messages through a bounded database queue that suits shared hosting.
Traffic offices that need to send customers scheduled job lists and future booking visibility without manually rebuilding spreadsheets.
- Daily callovers take time to prepare.
- Customers ask for future booking visibility and delivery updates.
- Manual lists can miss times, POD status or document context.
- Use job records to support scheduled callover emails and customer portal visibility.
- Show relevant future work and delivery information where the tenant enables it.
- Reduce repeated customer status emails.
- Scheduled callovers
- Customer portal visibility
- POD and delivery update follow-up
- Operators sending daily customer lists
- Customers needing booking visibility
- Traffic desks reducing routine update emails
Driver updates and POD capture can help make customer-facing status clearer once the tenant shares it.
Callovers are customer communication support, not legal or compliance documentation.
Can Logivo send callovers?
Yes. Logivo supports scheduled callover-style customer updates from job records.
Can customers look further back?
Customer portal views can provide controlled access to past and future job information where enabled.
Do callovers replace the customer portal?
No. They can work alongside portal visibility and document sharing.
- Prepare the customers, vehicles, trailers, drivers, job examples, PODs and invoice-related data your team wants to test.
- Use the 30-day trial to prove Logivo with real or sample traffic-desk workflows before wider rollout.
- Roll out driver app, customer portal, callovers and finance handover in stages, with the Logivo team supporting the setup conversation.
For traffic planners
Jobs grid control, allocation, driver updates, live status, exceptions, POD visibility and customer updates in one transport workspace.
For transport owners
Visibility across mixed work, usage-based pricing, cleaner customer service and a rollout that can start with real workflows.
For finance teams
PODs, delivery notes, add-ons, invoice blockers and invoice readiness are easier to review before customer sending or accounting handover.
For drivers
Simple app workflows for allocated jobs, stop updates, PODs, photos, notes, walkaround checks, defects and truck or trailer confirmation.
For fleet and compliance managers
Walkaround checks, defect evidence, vehicle and trailer confirmation, and office visibility support practical compliance admin without guaranteeing compliance.
- Daily callovers
- Outbox monitor
- Held delivery mode
Transport jobs grid
Driver progress tracking for hauliers
Live transport map for fleets